articles

Understanding Dental Fear

From the days of Wells and Morton, the profession of dentistry has been at...

Risk-Based Assessment in Clinical Dentistry: When Do Donkeys Fly?

I have a confession to make. I play Texas Hold ’em poker. I have...

Demonstration Models: A Valuable Tool in Patient Education

Robert F. Barkley, DDS, in his book Successful Preventive Dental Practices, states that the...

Utilization Review and P4P: What Dentists Need to Know

Utilization review, statistically based, as defined by the ADA Glossary included in the Current...

Killer Customer Service: Beyond Satisfaction

In this era of commercial and retail dentistry where extreme renovation is in the...

Convert Emergencies to Comprehensive Exams: Seize the “Teaching” Moment

Turn on the television or the radio. Open a newspaper or magazine. Visit a...

Maximizing Efficiency by Delegation of Duties

Efficiency and productivity are 2 parameters that can be used to define a successful...

Physician Referrals and the New Dental Medicine

The winds of change are blowing across the face of medicine and dentistry. They...

What Is the Ideal New-Patient Experience That Results in a “Yes”?

Influencing patients to commit to appropriate treatment is a prime concern of most dentists....

A Modern Paradigm for Caries Management, Part 2: A Practical Protocol

Part 1 of this 2-part report focused on caries diagnosis and introduced treatment concepts...

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