practice management

I’ve Arrived! Allowing Yourself to Experience the Feeling of Success

It can’t be much of a surprise that some of our deepest insights come...

VIEWPOINT – WNL: Within Normal Limits, or a Dangerous Assumption?

Our professional community was rocked by the passing of a young dentist in 2021....

How to Deal with a Difficult Patient

Even if you have a practice with 5-star customer service, you’ll still encounter patients...

Dental Practices Online: Why It Is Important to Have an Online Presence

Have you recently tried to search for a business, service provider, or medical professional...

The Practice Transition Conundrum

The Practice Transition Conundrum: The Unanswered Questions Practitioners Face Amidst the Proliferation of DSO...

Why Customer Service Still Counts

The retail world is gradually shifting to online purchasing. No one believes that 100%...

Using Patient Testimonials in Dental Practice Marketing

Patient success is the hallmark of a successful dental practice. There is no better...

Do We Have Control of Our Success or is it Success That has Control Over Our Lives?

It is not a passing fad or a temporary phase; it is a movement:...

Building an Investment Grade Practice

Can you recall a moment when you looked in the mirror and wondered, “When...

Should I Take On A Partner Or Just Hire An Associate For My Dental Practice?

We are often asked the question: “Should I take on a partner or hire...