complaints

High Costs Top Patient Complaints About Dental Practices

The unexpected and high costs of services and treatment are the most common complaint...

OSHA Releases Interim Enforcement Response Plan

The US Department Department of Labor’s Occupational Safety and Health Administration (OSHA) has announced...

Florida Closes SmileDirectClub Investigation

The Florida Board of Dentistry closed an investigation into SmileDirectClub and its business model on...

DDU Reports Increase in Incidents Involving Aggressive Patients

The Dental Defence Union (DDU) reports that it has seen an increase in the...

Personal Conduct Matters Prompt GDC Warnings

Nearly a third of the warnings (29%) issued by the General Dental Council (GDC)...

Dentists Advised to Avoid Jargon in Dealing With Patients

The Dental Defence Union (DDU) advises professionals to use plain English and avoid the...

Negotiating the Waters of State Dental Boards

State dental boards are regulatory agents that provide oversight on dental licensure and the...