patient satisfaction

The Patient Experience Matters Even in Times of Crisis

As you struggle to establish a new normal, safety is rightfully your number one...

What Dental Leaders Can Learn from College Basketball’s Top Coach

I went to the University of North Carolina (UNC). It’s a big basketball school....

How to Boost Compliance Among Your Orthodontic Patients

Patient noncompliance is a major concern when it comes to orthodontic practices. It not...

Patients Report High Satisfaction with Dental Prostheses

More dental providers are using implant-supported fixed complete dental prostheses (IFCDPs) to treat edentulism....

The Past, Present, and Future of Removable Dentures

Today, dentures come in a number of forms, from fixed, implanted dentures to removable...

97% of Patients Satisfied by Their Dental Care

According to the United Kingdom’s General Dental Council (GDC), 97% of patients who have...

How to Understand Your Patients’ Customer Lifetime Value

We all understand the importance of retaining existing patients and of attracting new ones...

Patients Who Wait More Than 20 Minutes Leave Unsatisfied

The average wait to see a physician is 19 minutes, 19 seconds—barely under the...