office manager

21st Century Dentistry Needs Modern Billing Workflows

Benefits administration and payment collection workflows are the leading costs for healthcare providers, but...

Dental Office Manager Gets 41 Months in Prison for Fraud

The former office manager of a Boston-based dental practice has been sentenced in federal...

Teledentistry and the New Normal Job Interview

I still have flashbacks of entering the school cafeteria, tray in hand, deciding where...

Learn How to Best Work with Your Office Manager

The competition for patients is fierce. In fact, 26% of dentists in private practice say...

Massachusetts Dentists and Office Manager Indicted for Medicaid Fraud

A federal grand jury in Boston has indicted a Worcester dentist, a Chelmsford dentist,...

Reflections for Dental Office Managers: Is It Me?

Are you starting to feel stuck in a neverending cycle of stagnant, frustrating work...

How to Spot and Prevent Accounting Fraud in Your Dental Practice

My client, a successful dentist who had dedicated 35 years to building a thriving...