loyalty

Create Trust through Great Customer Service

Trust is the cornerstone of any successful relationship. Whether it’s with a spouse, friend,...

Patient Retention Matters as Much as Patient Acquisition

We applaud dentists who are proactive in marketing their practices. These professionals acknowledge that...

Dental Plan Customer Satisfaction Drops in 2017

Overall dental plan customer satisfaction is declining, according to the JD Power 2017 Dental...

Newsletter Marketing Can Set Your Practice Apart

Does your practice stand out from your competition? Regardless of whether you have 20...

Strategies for Enhancing the Dental Patient Experience

How can you use practice management to enhance the patient experience? Follow the guiding...

The Value of Your Current Patients

There are a lot of reasons to want to bring in new patients. Maybe...

Discuss Benefits, Not Features, With Your Patients

When you acquire a new piece of equipment to use in your practice, you...

Why Your Dental Practice Needs an In-House Membership Program

Dental insurance is a pain to deal with in every office. Patients are always...

Deliver Personalized Patient Interactions on Your Website

One of the first places that potential patients will visit on their journey to...

Use Video to Educate Patients and Keep Them Loyal

Attention to detail is one attribute that separates good dentists from great ones: the...

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