Henry Schein Launches New Equipment Repair Subscription Program

Henry Schein
Henry Schein


Henry Schein has recently introduced a new equipment repair subscription named Henry Schein Thrive Service Plus. This addition enhances the exclusive benefits of the company’s Thrive Rewards program and is delivered through ServiceFirst, the company’s dedicated service team.

Henry Schein

Exclusively available through Henry Schein, this subscription plan provides comprehensive access to ServiceFirst technicians who excel in personalized, in-office repair services. It also offers direct access to expert Technical Advisors who provide remote support, thus minimizing the necessity for onsite visits.

Furthermore, the plan includes priority dispatch from the ServiceFirst emergency response team to swiftly address repair needs in cases of critical equipment failures.

“When we say rely on us, we make a promise to help our customers operate successfully and deliver quality patient care,” said Dave Steck, vice president and general manager, US Dental Group. “The Henry Schein Thrive Service Plus subscription plan helps us deliver on this promise by understanding the vital need our customers have for dependable, expert service and by providing an outstanding solution to address this need.”

The company’s Thrive brand is a portfolio of offerings that provide savings, rewards, support, and experiences specifically designed to help practices be successful.

  • Henry Schein Thrive Rewards: A no-fee, points-based membership program available to private practices and small group practices. Customers advance through four loyalty levels for increased service benefits, higher points earn rates and additional solution discounts.
  • Henry Schein Thrive Signature: A paid subscription service that provides enhanced value to the dental practice through exclusive savings on business management services, merchandise, equipment, shipping, and more.
  • Henry Schein Thrive Service Plus: A paid subscription service delivered by ServiceFirst; members receive comprehensive repair coverage for their large equipment with one low monthly fee.
  • THRIVELIVE, Presented by Henry Schein: The company’s premier educational annual event for the entire dental team, featuring a robust lineup of world-class education, renowned speakers, and innovative technology. THRIVELIVE 2024 will take place May 2 – 4 at the Bellagio Hotel in Las Vegas, NV.

To learn more about Henry Schein Service Plus, please visit www.dentistswhothrive.com/servicefirst.

About Henry Schein

The company is focused on solutions for health care professionals powered by a network of people and technology. With more than 23,000 Team Schein Members worldwide, the company’s network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes.

Our business, clinical, technology, and supply chain solutions help office-based dental and medical practitioners work more efficiently so they can provide quality care more effectively.

These solutions also support dental laboratories, government and institutional health care clinics, as well as other alternate care sites.

The company operates through a centralized and automated distribution network, with a selection of more than 300,000 branded products and Henry Schein corporate brand products in our distribution centers.

A FORTUNE 500 company and a member of the S&P 500 index, the company is headquartered in Melville, N.Y., and has operations or affiliates in 33 countries and territories. The company’s sales reached $12.6 billion in 2022, and have grown at a compound annual rate of approximately 12.1 percent since the company became a public company in 1995.

For more information, visit the company at www.henryschein.com, Facebook.com/HenrySchein, and @HenrySchein on Twitter.

FEATURED IMAGE CREDIT: Markus Winkler from Pixabay.