Heartland Dental Chooses VideaHealth as Exclusive Dental AI Partner

Heartland Dental
heartland dental


Heartland Dental, the nation’s foremost dental support organization (DSO) with over 1,700 supported practices nationwide, announced today that it has chosen VideaHealth, the leading dental AI software company, as its dental AI partner following a collaborative multi-year evaluation between the two companies. The decision was influenced by VideaHealth’s robust emphasis on the dental clinician, their ecosystem strategy with Henry Schein One, and their market-leading product capabilities.

heartland dental, videahealth

“For more than 25 years Heartland Dental has maintained an uncompromising commitment to providing the best products and services for our supported doctors to choose from,” said Heartland Dental president and CEO, Pat Bauer. “We’re proud to enhance our already deep relationship with Henry Schein One and expand upon their collaborative relationship with VideaHealth by making VideaAI available to our supported practices, enabling the nation’s largest integrated dental AI footprint. Our work together enhances clinical and operational support, along with the opportunity to accelerate world class innovation in Revenue Cycle Management (RCM).”

Over the next three months, as supported practices undergo training, the benefits of these technologies will become accessible across Heartland Dental’s extensive network of over 20,000 supported doctors, hygiene providers, and team members, serving millions in their communities. These tools will assist them in enhancing oral and overall body health, along with a range of productivity and workflow improvements. A VideaHealth study involving 470,000 patients demonstrated a significant increase in the identification of clinical needs for doctors to discuss with their patients. With world-class imaging and workflow support, it enables patients to receive the care they need and want more effectively.

VideaAI’s diagnostic tools and huddle dashboards support the entire dental team’s ability to deliver better care through improved clinical operations, while offering an embedded workflow into Henry Schein One software. Furthermore, Henry Schein One’s Dentrix Detect AI, powered and manufactured by VideaHealth’s AI, is already available to more dentists in more practices than any other dental AI on the market and is being integrated into tens of thousands of dental offices.

“Heartland Dental has been a great partner for several years now to build a best-in-class product,” shared Florian Hillen, CEO of VideaHealth. “Furthermore, Heartland is one of the best of its kind when it comes to bringing new technologies to their supported providers and working together with them for years helped us to create the processes necessary to successfully roll out AI solutions to thousands of dentists that lead to actual adoption and better clinical results.”

“The adoption of critical technologies like AI will be led by world-class organizations like Heartland Dental,” said Christine King, executive co-chair for Henry Schein One. “Henry Schein One is excited to support the rollout of embedded AI for clinicians at Heartland Dental to enable excellent clinical care and operational excellence for all patients.”

Built by doctors for doctors, Heartland Dental is renowned in the dental community for its unique doctor-led culture and support model, aiming to provide world-class support to doctors nationwide. The organization prioritizes initiatives like VideaAI for supported doctors, enhancing their care capabilities. Heartland Dental’s extensive collaboration with VideaAI offers significant benefits to supported doctors, empowering them to validate and strengthen their analyses while retaining ultimate decision-making authority over both diagnosis and treatment.

Henry Schein One stands as a leader in dental industry software solutions. Its seamless integration of VideaHealth’s AI into Dentrix and cloud-based Dentrix Ascend represents a market-leading solution for practices. Dentists can now easily and immediately utilize AI to enhance the accuracy of patient diagnoses.

About Heartland Dental

Heartland Dental is the nation’s largest dental support organization, providing non-clinical, administrative support services. Originating from the entrepreneurial spirit of Rick Workman, DMD, with a single dental practice, it has evolved into affiliating with over 2,800 doctors in more than 1,700 locations across 38 states and the District of Columbia. The company is majority-owned by KKR, a leading global investment firm. For additional information, please visit heartland.com.

About VideaHealth

VideaHealth brings AI to the dental chair, helping dental clinicians provide better care, build patient relationships, and drive financial performance. Providers from the largest dental chains in the country to smaller independent practices use VideaHealth to identify and treat the most important dental conditions, assisting thousands of dentists in analyzing millions of patients each year. Backed by leading venture capital firms Spark Capital, Zetta Venture Partners, and Pillar VC, VideaHealth is headquartered in Boston.

For more information, visit https://www.videa.ai.

About Henry Schein One

Henry Schein One, LLC, a joint venture between Henry Schein, Inc., and Internet Brands, empowers dentists to focus on patient care, ensuring practice success. With Henry Schein One’s suite of software solutions, dental practices and DSOs optimize profitability, ensure market-leading security, drive scalability, and enhance clinical care. Headquartered in American Fork, Utah, the company’s software is used by more than 100,000 dental locations in the US and internationally.

For more information, visit www.henryscheinone.com.