RevenueWell announced the release of RevenueWell Phone, a proprietary new VoIP phone and text messaging system designed for dental practices. A powerful addition to the company’s existing suite of advanced patient relationship management (PRM) solutions, RevenueWell Phone offers a new way for office managers and front desk staff to drive appointment scheduling and productivity while minimizing time spent on the phone and improving practice ROI.
RevenueWell Phone is an all-in-one communication hub that integrates with the practice’s practice management system (PMS) and delivers coordinated voice, two-way text messaging, email, fax and video conferencing—all tied to the practice’s existing practice number. The available mobile app lets dental teams manage the practice phone from anywhere, so doctors and office staff can make and receive calls on the go and update settings on the fly.
Together, the system’s 100+ features help eliminate missed opportunities and communication roadblocks and facilitate deeper patient connections, while also simplifying phone management, streamlining workflows and delivering solid ROI.
“Phones are a critical component of any dental practice’s daily operations,” said Serge Longin, Chief Executive Officer and Co-Founder of RevenueWell. “But until today, business phone systems have offered little intelligence, customization and content to facilitate meaningful patient conversations. With RevenueWell Phone, practices have an easy-to-use, all-in-one communication platform that helps drive personalized patient experiences, appointment scheduling and overall growth.”
The feature-rich phone system is cloud-based and integrates with RevenueWell’s existing Marketing Platform, Messenger and Forms product, delivering a single comprehensive solution for patient relationship and automated practice management. Additionally, RevenueWell Phone offers:
- Robust caller ID delivers patient data via desktop pop-up when a call is received
- Integration with practice management software (PMS) drives seamless interactions
- IP-enabled voice calls and two-way text messaging are tied to the practice number
- Mobile application allows staff to make and receive calls remotely
- Voicemail to text and visual fax prevent communication roadblocks
“Industry wide, it’s reported that one in three calls received by a dental practice goes unanswered, and up to 87 percent of prospective patients fail to call back if they’re sent to voicemail,” Longin said. “RevenueWell Phone helps practices eliminate these missed opportunities. The system automatically provides detailed information on every patient who calls, giving front desk staff immediate access to the information they need to facilitate deeper patient interactions and turn every call into an opportunity.”
RevenueWell Phone provides hardware options to fit any practice, white glove setup, and RevenueWell’s legendary customer support. RevenueWell Phone is available now. For pricing information or to request a live demo of RevenueWell Phone, visit https://www2.revenuewell.com/rwphone.
RevenueWell provides marketing and communications solutions that help dental practices improve patient acquisition, retention and loyalty. RevenueWell Marketing Platform is a Patient Relationship Management (PRM) system that streamlines and automates key marketing and operations tasks, such as email campaigns, appointment scheduling, patient reminders, digital forms processing, payment collection and social media publishing, while also automating critical patient communications. In 2021, the company expanded its dental practice marketing portfolio with the acquisition of PBHS, a dental branding and digital marketing agency exclusively endorsed by the American Dental Association (ADA). The acquisition made RevenueWell a true end-to-end marketing and communications solution for patient acquisition, lifecycle marketing and practice management.