AI Voice Technology Integrates With Practice Management Software

Dentistry Today


Henry Schein One will partner with Bola Technologies (Bola AI) to distribute versions of Bola AI’s Voice Perio that integrate with the Dentrix and cloud-based Dentrix Ascend practice management systems.

Voice Perio enables users to interact with the software to record results verbally, expediting patient care and increasing treatment acceptance rates while freeing up assistants and saving personal protective equipment in the process, according to the companies.

By employing artificial intelligence (AI), the Voice Perio system is designed to adapt to the speaker and environment. It helps practices better protect the health of staff and patients by reducing unnecessary interactions with dental assistants or computer input devices including keyboards and mice, the companies said. Also, Voice Perio can help practices increase profitability by helping to improve perio exam productivity, perio treatment acceptance, and patient referrals, the companies said.

Henry Schein One will market and sell Dentrix-connected versions of Voice Perio in the United States and Canadian markets and a Dentrix Ascend-connected version in the United States market.

“Henry Schein One is committed to providing our users the latest in advanced, proven technology to help dentists improve patient care,” said Kevin Bunker, president of Henry Schein One, North America. “Bola AI’s release of Dentrix- and Dentrix Ascend-connected versions of Voice Perio is another example of how Henry Schein One software integrates practice technology so they work together as one system with one digital workflow that saves time for the dentist, hygienist, and patient.”

“The partnership between Bola AI and Henry Schein One gives an artificial intelligence-based voice solution to our users that will help improve operational efficiencies,” said Rhett Burnham, vice president of product management at Henry Schein One, North America. “We look forward to providing Bola AI’s innovative and trusted solution to our users.

“We are extremely excited to be partnering with Henry Schein One on this product. It will help bring a much needed upgrade to hygiene programs across the country who are struggling with staffing as well as help provide them improved infection control and patient education benefits that we’ve seen help positively impact the bottom line of dental practices,” said Rushi Ganmukhi, CEO and founder of Bola AI. “Our vision is a future of touchless patient exams, where healthcare providers can see patients without touching the computer. This partnership is the first big step in that direction.”

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