Collins and Strange Take Client Success Positions at MouthWatch

Dentistry Today


Teledentistry company MouthWatch is expanding with two recent hires. Jamie Collins, RDH-EA, BS, has been named senior client success manager and professional education manager, and Michelle Strange, MSDH, RDH, has been named a client success manager.

As senior client success manager, Collins will be responsible for the onboarding and success of VIP clients such as key opinion leaders and universities that implement the TeleDent all-in-one teledentistry platform.

As professional education manager, she will lead the projects associated with the MouthWatch CE course curriculum, webinars, and additional education programs that will continue to grow and evolve, according to the company.

“We’re extremely fortunate to have someone join our growing management team who can serve in two very strategic roles simultaneously. Jamie is uniquely qualified to excel in this newly created position,” said MouthWatch CEO and founder Brant Herman.

With more than 20 years of dental industry experience, Collins is a practicing dental hygienist, lecturer, and author, including work for Dentistry Today. She also has served as a dental assisting and dental hygiene instructor.

Plus, Collins has contributed to multiple textbooks and curricula for school systems across the country. She is an active member of the American Dental Hygienists’ Association and a member of the DentalCodeology Consortium Committee as well.

“It is exciting to join such an innovative team and work for a leader in the teledentistry arena. MouthWatch is renowned for its excellent customer service and leading the way for dental professionals to excel in practice,” Collins said. “I couldn’t be more honored to join the MouthWatch family.”

Meanwhile, Strange will have a variety of responsibilities as client success manager, MouthWatch said, including creating training and educational materials for MouthWatch clients and sharing her clinical knowledge with the product development and marketing teams.

“Michelle is well regarded as a clinician, educator, and communicator. Her multi-faceted capabilities will be extremely valuable to our rapidly growing client success team,” Herman said.

A practicing hygienist, Strange brings more than 20 years of experience in numerous roles in dentistry. She is a graduate of the Medical University of South Carolina with a bachelor’s degree in health science. She also holds a master’s degree in dental hygiene education from the University of Bridgeport.

Strange focuses her career on expanding the knowledge of her colleagues in all aspects of healthcare, MouthWatch said. Her passion for dentistry and its connection to overall health extends to her many community and global volunteer efforts, the company continued.

Also, Strange is the cofounder and cohost of A Tale of Two Hygienists, which is the longest running podcast for dental hygienists, MouthWatch said. She is the cofounder of Level Up Infection Prevention and TriviaDent as well.

“Honestly, I feel so excited to be working with such a great company, being a part of its winning team, and helping to support a teledentistry platform that is changing the way we practice dentistry,” said Strange. “I love having the ability to help my colleagues see how TeleDent offers new ways to care for more people in their communities.”

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