ADA Collaborates With Wonderbox Technologies on Credentialing Site



SKYGEN USA’s Wonderbox Technologies is collaborating with the ADA to create a new, centralized dental provider credentialing database and website designed to reduce administrative burdens and reduce costs for dental providers and payers.

Powered by the Wonderbox Technologies Enterprise System, the technology will enable dentists to enter their credentials in a securely designed Web portal on the ADA website and then have those credentials available to all payers.

With the Web portal, dentists only will need to enter their credentials once. The process will replace the current method, where dentists must respond individually to each payer request for this information, saving time and reducing costs by eliminating repetitive, nonprofitable work.

The service will be free to all dentists, even if they aren’t members of the ADA. Payers will go to a separate ADA Web portal to download the information as raw or verified files for a nominal fee. A pilot program will launch in New Jersey, Nevada, and Kansas this month, with the full rollout scheduled for later this summer.

“Through conversations with our dentist members, the ADA determined that responding to multiple requests for the same credentialing information from different dental payers is a time-consuming and costly administrative burden that takes away from time spent on patient care,” said Kathleen O’Loughlin, DMD, MPH, executive director of the ADA. “Building a centralized, comprehensive database as we are executing solves that issue.”

Credential information will be kept in a securely designed data warehouse that interfaces with the ADA website. Wonderbox Technologies will maintain it on behalf of the ADA, which will retain full ownership of the information. The comprehensive data input form will meet the requirements for the state in which each dentist practices.

The portal also will save time and labor costs for payers by ensuring that the information they request is complete and available immediately. Currently, payers must send a request, wait for a response, check the information, and go back to the dental office if any information is inaccurate or incomplete. Wonderbox Technologies is delivering the data warehouse, the Web portals, and the ongoing support.

“No dentist gets into the profession with the desire to get bogged down in administrative paperwork,” said Craig Kasten, CEO of SKYGEN USA. “Our whole business is focused on solving problems for providers and payers in all areas of healthcare, and with our long legacy of work in the dental industry we thought it was important that this solution be shared with everyone.”

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