As dental practices move their recordkeeping to digital platforms, security presents a growing concern. Vyne, which provides secure health information exchange services, has appointed Robert Patrick its president of dental operations. In this role, Patrick will focus on expanding the electronic exchange of information in the dental sector, building the company’s client base, and increasing strategic payer partnerships to better serve dental practices.
“At Vyne, we understand the regulatory (federal and state) and public pressures our clients face regarding data privacy and security. It’s for that reason that we are continually investing in our security infrastructure and our development efforts. Building privacy and security safeguards into our product and our day-to-day operations is a key initiative for our organization,” said Patrick.
Previously, Patrick served in a number of leadership positions at Carestream Dental, most recently as the global director of product line management. He began his career as a software engineer in the US Air Force and has more than 20 years of experience in technology solutions. One of his key priorities at Vyne will be to enhance the user experience by adding new functionality including enhancements to the dental practice revenue cycle management suite.
“Being able to provide simple solutions to complex workflows enables practices to be more efficient. At Vyne, we are focused on optimizing a practice’s digital workflow around the movement of information. Having multiple, often manual, workflows for insurance claims and attachments increases operational overhead and causes reimbursement delays,” said Patrick.
“Robert is an expert in dental service, sales, and product development and has terrific insight into where the dental industry is going,” said Lindy Benton, president and CEO of Vyne. “Along with his depth of experience and extensive professional network in the dental sector, Robert will bring new and exciting ideas to our customers, partners, and the Vyne team.”
“Time is a practice’s most valuable asset. Fully digital workflows are quicker than traditional paper workflows, and that gives the practice more time. With solutions like NEA FastAttach, clients can send 100% of their supporting documentation and claim attachments electronically to expedite claim adjudication,” said Patrick.
“By implementing simple and inexpensive digital solutions like FastAttach, practices can see improvements in their accounts receivable with reimbursements normally turning around in seven to 14 days versus 30 to 60 days,” said Patrick. “Saving time and money gives the practice options for better utilizing resources to improve the customer experience, increase profitability, and market to new patients.”