Benco Tests Dental Practices’ Vulnerability to Phishing Schemes

Richard Gawel


Benco now offers a monthly service so dental practice owners can test their own employees’ ability to identify and report malicious emails that could lead to ransomware and other attacks. Each month, the company will use the Network Vulnerability Test to provide a report on the practice’s results to its owner.

“Unfortunately, we’ve seen how a data breach to a dental practice can be irreparable,” said Ryan Rinaldi, software solutions manager at Benco.

“Our new network vulnerability testing and phishing testing offerings are designed to arm dental practice owners with the innovative tactics we take to successfully protect our own data here at Benco,” Rinaldi said.

“Now, no matter the size of their business, our customers and their patients can benefit from the mitigation tactics of ‘big company’ resources,” Rinaldi said.

More than 90% of cyberattacks start with a phishing attack, said Benco, adding that training and on-the-job testing are proven mitigation tactics for reducing the click rates on malicious emails.

With layers of complex and highly personal information, Benco added, medical records are more valuable to data thieves than Social Security or credit card numbers. These records include birthdates, birthplaces, credit card and bank account information, addresses, emails, and more, enabling thieves to instantly assume a patient’s identity, Benco said.

When a customer signs up for a Network Vulnerability Test, Benco employs certified ethical hackers to perform a comprehensive cybersecurity audit on the practice’s network. Attempts are made to identify holes in the network infrastructure with the same tactics that bad actors use. Benco then prepares a report and outlines a plan to safeguard dental patient data.

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