The North American Dental Group (NADG) has named Shawn M. Blake its new chief operation officer (COO). Blake will be tasked with bolstering administrative resources and business strategies to more fully support NADG’s field clinical operations and improve patient experiences.
Previously, Blake served as NADG’s chief information officer (CIO), a role he had held since joining the company in November 2020.
“It is a new day at NADG as we enthusiastically renew our commitment as servant leaders focused on the field first,” said NADG CEO Ken Cooper.
“Under Shawn’s direction, we will empower our dental practices to lead and delivery exceptional patient care at every office visit. Our practice teams will have the support and resources they need to do what they do best, practice dentistry and heal our patients,” Cooper said.
Blake will work closely with NADG’s chief clinical officer, Dr. Frank Nia, a practicing dentist in Atlanta, to achieve the company’s operational goal of seamlessly aligning exceptional provider care with sound business approaches, which leads to best in class oral care, Cooper said.
As NADG’s CIO, Blake led all information technology and information security efforts and led a business intelligence team that provided data analysis tools and insights used to inform real-time business decisions, the company said.
Prior to joining NADG, Blake held CIO positions at Optum Care and MedExpress and had earlier career stops at Aetna, Coventry Healthcare, Highmark Blue Cross/Blue Shield, and Deloitte. He holds a BS in computer science from Slippery Rock University and a master’s in public management from Carnegie Mellon University.