1-800-Dentist’s Free Whitepaper Shows Dentists How to Deal with Online Reviews



Los Angeles, CA (PRWEB) August 14, 2012

1-800-DENTIST®, the dental industry’s premier dental marketing company, is offering dentists a free whitepaper, “Dealing with Patient Reviews: The Dentist Guide to Online Reputation.” The report outlines how to monitor your online presence and provides a 4-step approach for responding to negative reviews online.

Dentists can receive their free copy by taking a 10-minute online demo of ReputationMonitor®, the only tool in dentistry that displays reviews, social media, directory listings and more, from hundreds of major sites, all on a single screen. The combined effect of this groundbreaking tool with the new whitepaper is a complete strategy for managing a practice’s online reputation – helping dentists easily track reviews and showing them how to effectively respond.

“Patients are relying on online reviews when selecting a dentist more than ever before,” explained Fred Joyal, founder of 1-800-DENTIST. “It’s imperative to know what’s being said about your practice – and how to respond when negative feedback shows up on major sites like Yelp, Google and Facebook.”

1-800-DENTIST’s in-depth whitepaper also reveals some startling trends about how consumers are using reviews when selecting healthcare professionals. It explains the mechanics of the most common reviews sites and provides tips for soliciting positive patient reviews. Most importantly, it gives dentists a step-by-step guide to dealing with negative feedback, with important dos and don’ts, as well as specific language to diffuse online grievances.

The report comes just a month after the launch of ReputationMonitor, which enables dentists to review their online presence in just minutes a day – and easily update missing or outdated information to improve their ranking with Google and other search engines. From one easy-to-use dashboard, dentists can also view all their patient reviews from across the Web, as well as see real-time activity on Facebook, Twitter, Google, YouTube, Foursquare, and much more. The software even helps monitor dentists’ local competitors, displaying their online stats for easy side-by-side comparison.

“No one else offers dentists anything like ReputationMonitor,” added Fred Joyal. “We’ve made it easy for dentists to take charge of their online presence. And combined with our new whitepaper, they have the tools they need to deal with patient feedback effectively and professionally.”

Dentists can get their free whitepaper and demo by calling 1-855-224-9921 or visiting http://www.1800dentist.com/Whitepaper/Reviews.

About 1-800-DENTIST®
1-800-DENTIST has been the nation’s premier dental marketing company since 1986, helping thousands of successful dentists grow their business. Beginning as a lead generation company for dentists, the program has delivered over 7 million new patient leads to member dentists. Today, 1-800-DENTIST is a total marketing resource for dentists, offering multiple products to help dentists acquire, retain and manage patients. In addition to its flagship PatientProducer® program (new patient leads), the company also offers PatientActivator (automated patient communications and online marketing) and ReputationMonitor® (online reputation management).