Written by TeleVox Friday, 01 October 2010 12:50
Advances in technology and communications mean that patients are reachable almost anywhere. Patient communication tools are giving practices the means to engage and activate patients in entirely new ways. Combined, they help increase patient loyalty, encourage patients to follow treatment paths, attend appointments on time, pay their bills promptly and even encourage them to refer their friends. These tools solve many of the challenges practices are experiencing and offer patient engagement and business growth opportunities.
A holy grail of practice management is found in successfully maintaining the highest quality of patient care while keeping a strong hand on operational and financial performance, another hand on bringing in new patients and another hand on making timely and relevant new products and services available.
If only we had three sets of hands.