Written by Dentistry Today Tuesday, 11 December 2012 15:32
COSTA MESA, Calif. – December 11, 2012 – CareCredit is offering a complimentary educational audio CD, Accountability = Energized Teams and Satisfied Patients, featuring Dr. Rhonda Savage, chief operating officer of Miles Global, a practice management and consulting firm exclusively serving dentists.
Accountability creates an environment where team members are empowered, energized, confident in their roles and responsibilities, and aware of the value they contribute to the team and to patients. In this audio program, Dr. Rhonda Savage shares how accountability “done right” can improve communications, efficiency and help the practice run smoother and more professionally.
“Accountability is a good thing,” says Dr. Savage. “When your team has clarity on what is expected from them and when, and are given the time and tools they need to succeed, they will be more engaged, more focused and more productive. Accountability is easy to implement as a system in your practice and will lead to improved team morale and patient care.”
Dr. Savage shares her four-step system of empowering accountability and outlines how daily coaching is a cornerstone of better team communication. She also details the proven “feel, felt, and found” technique, which can be used to enhance communication between team members and with patients. How to give effective performance reviews and the importance of celebrating individual and team success are also discussed.
Practices that currently accept CareCredit can request a copy of this complimentary audio CD by contacting their Practice Development Team at 800-859-9975. Practices that have yet to add CareCredit as a payment option can call 800-300-3046, ext. 4519 to request their complimentary copy.
About Dr. Savage
Dr. Savage started her career in dentistry in 1976 as a dental assistant. After graduating Cum Laude from Seattle University and then with honors from the University of Washington School of Dentistry, Dr. Savage spent almost two decades in private practice and also as an active duty dental officer in the U.S. Navy during Desert Shield/Desert Storm. Today, Dr. Savage is Chief Executive Officer of Miles Global, a dental practice management consulting firm.
For over 25 years, CareCredit, a healthcare credit card, has made it easier for patients to get the dentistry they want, when they want it. CareCredit is accepted by more than 160,000 enrolled healthcare practices and has been used by millions of patients. CareCredit is exclusively selected for their members by most state and national dental associations, including ADA Business ResourcesSM, AGD, AAOMS, AADOM, and AAP, and is also recommended by leading practice management educators. For more information on CareCredit, call 800-300-3046 or visit www.carecredit.com.