Written by Dentistry Today Thursday, 28 April 2011 13:02
Patient Activator®, the premier text and e-mail reminder service for dentists, today introduced a new Group Practice Dashboard that enables dental group practice managers to access electronic patient communications for multiple offices from a single computer screen.
A popular service of 1-800-DENTIST®, Patient Activator® helps dentists increase customer loyalty and eliminate scheduling gaps by automatically sending patients personalized text and e-mail appointment reminders, recare notices, birthday greetings, eNewsletters and surveys. It features a "live call" appointment reminder option that automatically contacts patients with a personalized message from the office. In addition to streamlining patient communications, Patient Activator® also enables dental practices to expand their Web and social media presence as well as manage their online reputation.
The new Group Practice Dashboard allows Patient Activator® customers with multiple offices to log onto one administrative account and see complete patient communication reporting for all their locations. This new feature improves group practice operating efficiency and individual office performance by aggregating appointment confirmations, recare deliveries and patient survey data in one place.
Unlike other more cumbersome systems, Patient Activator® distills multi-office data down to the critical information that managers most care about. This function makes it easier for group practices to adjust their patient reminder marketing strategy and ensure maximum production at all locations.
"Our Group Practice Dashboard is the new industry standard for flexibility and user-friendliness," said Jeanne Anderson, Vice President of Product Management at Patient Activator®. "Group practice managers can now see at a glance how all of their offices are performing. More importantly, they get the comprehensive overview of data it takes to make the critical decisions that improve productivity."
"The new dashboard is a powerful tool for group practices," said Gregg Coccari, Chief Executive officer of 1-800-DENTIST®. "The ability to review everything from appointment confirmations to dormant patient campaigns for multiple offices in real time gives group managers a huge advantage."
"Innovations like the Group Practice Dashboard are why Patient Activator® is the fastest growing patient communications tool on the market," continued Coccari. "We're having a major positive impact on the bottom lines of solo and group practices because we offer a reliable, feature-packed service for less than half the price of similar systems."
About Patient Activator®
Patient Activator®, part of Los Angeles-based 1-800-DENTIST®, is the leading text and e-mail reminder service for dentists. The company's award-winning reminder system automates patient communications, including e-mail and text appointment confirmations, recall reminders, eNewsletters, Invisalign® tray aligner reminders, and birthday greetings. The service also helps dental offices improve their Web presence and manage their online reputation. In 2011 Patient Activator® was named the Official Patient Reminder Service of the American Association of Dental Office Managers. It is the only major patient communication service available without a long-term contract. Patient Activator® is offered free to 1-800-DENTIST® members. For more information, visit patientactivator.com.
Contact: Sarah Swidron, 1-800-DENTIST®, 310-215-6524